Shipping Information

SHIPPING INFORMATION

We send our products all over the world.

All customers can order their Angels' Share Glass products and be safe in the knowledge that their purchase will be handmade, hand packed (well it is glass after all!) and delivered by a courier or postal service most suitable for your area.

Our products are glass, so every precaution is taken when packaging your gifts. Unfortunately, glass and whisky products can not be insured so items are sent at the buyer's own risk.

Each order is sent to you directly from our dispatch unit in Bridge of Allan.

We make sure our shipping prices are fair and reasonable. We are partnered with APC overnight for all parcel deliveries in the UK and may sometimes use Royal Mail for small packets. Overseas carriers are normally UPS, Parcel Force, Trans Global or DHL.

Total Shipping Cost will be displayed at checkout and will be based on weight and value of total order.

Delivery guide

 OPTION HOW LONG IT TAKES HOW MUCH IT COSTS

UK MAINLAND

STANDARD ITEM

Within 7 working days from dispatch. For standard items only.

Royal Mail 1st Class Small Packet

Where possible, with exception of remote areas, delivery is within 48hours with APC overnight - See non-standard information below for exceptions.

from £4.95

 

from £5.95

Scottish Offshore, Islands of Scotland & Northern Ireland

STANDARD ITEM

Within 7 days from dispatch. Please note, this is not an express delivery service but is a tracked service.

Royal Mail 1st Class Packet

from £12.00

 

from £4.95

Republic of Ireland

STANDARD ITEM

Within 10 working days from dispatch or sooner. from £10.00
Local Pick Up *

* by appointment only

Our studio and warehouse unit are not open to the public, but if you are local we can in some cases make some arrangements for you to collect your purchase.

FREE

Western Europe

See below for countries

Within 10 - 14 working days from dispatch or sooner. from £6

Rest of Europe

See below for countries

Within 10 - 14 working days from dispatch or sooner.  from £10
USA & Canada Delivery times for international deliveries and deliveries to non-mainland UK and Highlands of Scotland may vary and are estimated from dispatch. Please see below. Cost varies by country, and will be shown at checkout. 
REST OF THE WORLD Delivery times for rest of the World deliveries may vary and are estimated from dispatch.see below Cost varies by country, and will be shown at checkout. 

 

Delivery times

Unless you are having an item specially made or ordered, delivery is normally within five to seven working days, and often much sooner.

If you would like more information about delivery for a product that you have already ordered, please get in touch with us. You can do this using the contact link on your order confirmation email. If you have any questions at all please let us know and we’ll be very happy to help.

Sometimes unavoidable factors can delay a parcel (bad weather or postal strikes, for example). If this happens we will let you know. We do ask for your patience if this does happen – you can be assured that we’ll be doing our best to sort it out. Once your order is on its way we will be in touch again to let you know when you should expect it.

If your parcel is travelling internationally we will endeavour to provide you with a tracking reference so you can monitor your parcel's progress.

 

Delivery and promotions

If you take advantage of a discount (such as 10% off), the reduction is usually applied only to the price of the product you’ve chosen, not the delivery cost.

 

UK delivery of standard items

Most standard orders are delivered within the UK for under £4.95 per item.  Delivery costs are worked out according to the product’s size and weight so multiple items being sent together have a higher shipping rate.

 

UK delivery of non-standard & multiple items

A non-standard item is a product that is considered to be fragile, of high value, large or heavy, or something that has exceptional delivery requirements. For these products, the above costs won’t apply – you’ll find the delivery cost on the checkout page.

 

UK express delivery option

If you need something quickly, we can offer express delivery.

UK EXPRESS DELIVERY OPTION Cost
Next day  (order received and delivered next working day) £9.99

International delivery

International delivery is available on many products, but sadly not on our whisky filled Angel Share Angel.  Due to customs laws in different countries we cannot send our whisky filled angel overseas without first checking with the relevant customs..

Delivery costs are worked out according to the product’s size and weight and the shipping destination.

 

International delivery zones

Western European

Ireland, Belgium, Luxembourg, Netherlands, Denmark, France, Germany, Monaco, Greece, Portugal, Italy and Spain.

Rest of Europe

Albania, Andorra, Armenia, Austria, Belarus, Bosnia and Herzegovina, Bulgaria, Cape Verde, Croatia, Cyprus, Czech Republic, Estonia, Faroe Islands, Finland, Georgia, Gibraltar, Greenland, Hungary, Iceland, Latvia, Liechtenstein, Lithuania, Macedonia (Republic of), Malta, Moldova (Republic of), Montenegro, Norway, Poland, Romania, Russian Federation, San Marino, Serbia, Slovakia, Slovenia, Sweden, Switzerland, Turkey and Ukraine.

Please allow  10 working days from dispatch.

 

USA and Canada

Please allow  10 to 14 working days from dispatch.

 

Rest of the World

Please allow  21 working days from dispatch. 

If you want to check timing or costs of delivery, please contact us and we'll be happy to help.